Services · 07 / 07
Fulfilment and sales operations
For authors, publishers, musicians and brands with an audience of their own who sell physical products.
The problem we solve
Sales start working and suddenly you are running a warehouse alongside whatever it is you actually do. Around a launch that becomes the bottleneck, and it can undo months of work.
What we do
- goods received into the warehouse and stock levels kept up to date
- picking, packing and shipping
- returns and complaints
- selling on marketplaces under our own distribution brand
- sales documents
- store, payments and couriers connected into one system
- choosing and ordering packaging
An average of 500 orders a day leave our warehouse.
Across our current clients’ sales.
We do not take on every kind of product. We work best with a repeatable range and simple picking: books, records, published editions, products from brands with an audience of their own.
Here is what this service looks like in practice.
We run this service on its own, but it is also one of the five stages of our end-to-end service – from the product to a parcel delivered to the customer.